Shogun Japanese Steakhouse Naperville

596 Illinois Rte 59, Naperville, IL 60540, USA

About Shogun Japanese Steakhouse Naperville

4.5 / 5

from reviews

    Scarlet Wasilewski
    -
    September 10, 2024

    What's not to love? A small restaurant, but big on food, fun, and family. Been coming to Shogun for many years whether just because or to celebrate birthdays and anniversaries. The staff are always friendly regardless if there are a few patrons or a full house. The chefs are great at entertaining the guests and keeping conversation and fun going! The food is phenomenal with many options. Always get extra noodles, you won't regret it. If you're up for it, try the egg yolk and garlic, again I don't think you'll regret it. Oh, and order a sake bomb... 😝 We always go home with left overs and full, happy bellies. We hope to keep coming back for many years to come. By the looks of all the pictures on the wall from celebrations of years past, I don't think they will be going anywhere any time soon... And if they do, Andy, I know where to find you 😉

    Allie Craig
    -
    November 12, 2024

    We used to come here several times per years for birthdays/special occasions but lately it has not been what it used to be. Our last visit here was on 11/01. The cook was okay, seemed tired with dry jokes. Our biggest issue was the food. 3 out of 5 people in our party got food poisoning with major GI upsets. We believe it was from the soup, as the two that did not get sick did not have soup. My husband called the restaurant to let them know, and the girl on the phone did not seem like she knew what she was doing and did not seem to care or be concerned. She took our information but we never received a call back or follow up as to what is being done to correct this and/or to make sure it doesn’t happen again or to others. We are very disappointed in the management and the handling of the situation. Save your money and go somewhere else - somewhere that knows proper food handling and that cares.

    Danny Fisher
    -
    March 23, 2024

    Been going to this place for years and it has went downhill. No physical menus, diet size portions, they automatically add 20% in the bill for the tip. The food was subpar. Saturated in lard and butter. Our chef was a dud. His personality was like a wet mop. He did things backwards, like the appetizer was last. We needed to ask for things like the sauces and soy sauce.Truly heartbreaking. Had such good memories of this place, taking my kids there for their birthdays. I truly hesitated before writing this review. Goodbye Shogun.

    Sylvanna Parra
    -
    September 15, 2024

    If I could give 0 stars I would. I made a reservation for my mom’s birthday. I brought a cake and showed up early for our reservation. The server told me that I had to provide my own plates and silverware because we weren’t allowed to use theirs. I went out to buy the plates and forks. Came back still on time for our reservation. We were seated and ordered our drinks. The party after us was served their drinks and appetizers before us while the server went to sit down and prepare silverware instead of grabbing our drinks which were ready. Keep in mind there were no other people in the restaurant because it had just opened. We ended up leaving due to the poor service. Very very disappointed. Never coming here again. Don’t recommend.

    Pangia Sea
    -
    July 02, 2023

    Another new restaurant that we tried, my husband chose it for a new experience and new location. First impression was good and bad. There were so many past customers party pictures sticking on every wall. So we thought it must be a good place. But at the same time, those old photos make the place look old. We just walked in and the hostess told us to take pictures of the menu at the check in without telling us why. I didn’t want to take it since I was expecting to look at a physical menu at the table. But no, there was NO physical menus. After seating, I had to walk out from my table to the check in desk to take the photos. Did not look good. Seriously?! We ordered the family meal for two, the lobster with steak and shrimp with egg yolks. We ordered steam rice instead of fried rice. We had to share the table with two strangers/teenagers who were not conscious about the language they used in front of young kids (F words). They were overall nice but they were not suitable to share table. The show was just ok. The chef was not really interactive or funny. The food was not bad but it was just too pricey for the amount of food we got. Plus, they forgot to give us steam rice at the beginning. Until the show was done and the chef left, I was like where is our rice? We were still hungry. They brought us two bowls of rice after we finished eating all the food already. So we just mixed the rice with leftover sauce to finish it. What an experience! They did not even have the thought to apologize for their mistake. Yet, they added $15 tips, plus extra charge for egg yolks, to our check making it to around $130. I would not give this much tip for poor services and experience.

    Shogun Japanese Steakhouse Naperville

    Our Address

    596 Illinois Rte 59, Naperville, IL 60540, USA

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