Claude provided exceptional service during our visit. He was friendly and very helpful with menu guidance and options. Outstanding customer service from start to finish. He was attentive, professional. His warm smile and professional approach really stood out and made the experience feel welcoming. Excellent leadership and customer care—this location is lucky to have him. Great spot for a quick and enjoyable meal! Thank you Panda Express!!!
- Satisfied Customer
Sherri Cook
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July 05, 2026
We haven't been in awhile but thought we missed it and went.
When I asked to have a tiny sample I was told no and that I would need to just order it next time if I wanted to taste it.
He filled my bowl almost to the very top with rice and the added 9 small pieces of the chicken to the order.
It was 1/10 chicken and 9/10 rice
I know things are hard these days with the economy but this seemed extreme.
Maybe he was just not paying attention
We will not be going back.
Sum Lau
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May 06, 2025
Havnt been back for a few years, nothing much has changed…
The price is still a little higher than what you should pay
The staffs are polite and friendly
Taste just same old…nothing too special
The order/plate has gotten smaller while price gone way up LOL
While fort, spoon and napkin are out on the counter, you have to ask the staff for chopstick lol
G G
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November 05, 2025
I've been to this location for more than five times. I always enjoy the quality of the food, which is worth the long drive. But above food quality, I greatly appreciate the great spirit of customer service this location has. I want to specifically congratulate Claude and Vaishnavi for going above and beyond. My family and I felt very comfortable and happy being attended by this crew. Thank you!
Liliana Cuatzo
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September 05, 2023
Place my order online for pickup. Didnt receive the correct order, wasnt advice or called for an update or so. My order was mushroom chicken and fried rice. 1 order of chicken eggroll and this is what i received which is completely different to my order and the eggroll was not in the bag and i only received one eggroll. Very unsatisfied and will not recommend based on how wrongly they made my order.
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1123 E Ogden Ave, Naperville, IL 60563, USA
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Claude provided exceptional service during our visit. He was friendly and very helpful with menu guidance and options. Outstanding customer service from start to finish. He was attentive, professional. His warm smile and professional approach really stood out and made the experience feel welcoming. Excellent leadership and customer care—this location is lucky to have him. Great spot for a quick and enjoyable meal! Thank you Panda Express!!! - Satisfied Customer
We haven't been in awhile but thought we missed it and went. When I asked to have a tiny sample I was told no and that I would need to just order it next time if I wanted to taste it. He filled my bowl almost to the very top with rice and the added 9 small pieces of the chicken to the order. It was 1/10 chicken and 9/10 rice I know things are hard these days with the economy but this seemed extreme. Maybe he was just not paying attention We will not be going back.
Havnt been back for a few years, nothing much has changed… The price is still a little higher than what you should pay The staffs are polite and friendly Taste just same old…nothing too special The order/plate has gotten smaller while price gone way up LOL While fort, spoon and napkin are out on the counter, you have to ask the staff for chopstick lol
I've been to this location for more than five times. I always enjoy the quality of the food, which is worth the long drive. But above food quality, I greatly appreciate the great spirit of customer service this location has. I want to specifically congratulate Claude and Vaishnavi for going above and beyond. My family and I felt very comfortable and happy being attended by this crew. Thank you!
Place my order online for pickup. Didnt receive the correct order, wasnt advice or called for an update or so. My order was mushroom chicken and fried rice. 1 order of chicken eggroll and this is what i received which is completely different to my order and the eggroll was not in the bag and i only received one eggroll. Very unsatisfied and will not recommend based on how wrongly they made my order.