An employee by the name of Kaylee , makes an excellent bowl! Thank you for planning the perfect bowl for me, I requested you give me your best bowl and you did! The salsa’s amazing 😊 This location is particularly peaceful and pleasant.
Josh
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October 18, 2025
Went there with a couple of my friends, only to be told that I cannot have a certain amount of cilantro and meat in my burrito, despite me being the one paying the price and not only that on top of it, it was my birthday that day and I was treated very poorly with attitude, and the tacos were very gross The meat was dry. It was like eating a car tire and the cilantro didn’t even taste fresh. Despite That Produce should be sold fresh and fresh only I know this because I have a food handling license possibly the worst chipotle I’ve ever been to in my entire life. I have seen an orangutan handle of food counter three Smirnoff bottles deep than what I’ve witnessed over there.
Amir Thobani
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September 01, 2025
I just ordered a chicken bowl and I did added few items extra as was allowed when I placed the same order in the Chipotle App (without extra charges), and the manager who was making my order, in the middle of the order told me that now I have to pay for any ingredients I add, that was like crazy. If he would have said any extra ingredients, I would understand. But flatly asking the customer just take what you have and anything more is extra charge was something I didn’t expected. So, I asked for manager and he told me that I am the manager. So, I asked him let’s make a new order so I can get everhing I need. And for that he said he won’t make any more order for me!!
So, really not what I expected as service from this store. I have been here in the past and the reason I came back was fresh ingredients and excellent service by kind, caring and compassionate staff.
I hope all the best and hope they correct their mistake and learn from it.
Charlotte Keeley
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September 16, 2025
The dude running shift today (younger black man) is AMAZING!! he has the store clean, following every protocol, and is obviously in charge (without being over bearing) I am eating lunch taking notes on how to be a good manager from this guy!! He is leading in words and actions, helping his employees and anticipating problems before they arise. Get him in charge of more stores!!!
Emmett McKernan
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October 13, 2024
I recently tried adding guacamole to my Chipotle bowl, and honestly, it was a major disappointment. The creamy texture completely overwhelmed the other flavors. Instead of enhancing the dish, it masked the freshness of the ingredients. I’ve never been a fan of guacamole, and this experience only solidified my dislike. It felt like a heavy layer that took away from the vibrant flavors of the bowl. I’d much prefer to savor my burrito bowl without the extra layer of avocado. Overall, if you share my aversion to guac, I recommend skipping it altogether.
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22 E Chicago Ave #103, Naperville, IL 60540, USA
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An employee by the name of Kaylee , makes an excellent bowl! Thank you for planning the perfect bowl for me, I requested you give me your best bowl and you did! The salsa’s amazing 😊 This location is particularly peaceful and pleasant.
Went there with a couple of my friends, only to be told that I cannot have a certain amount of cilantro and meat in my burrito, despite me being the one paying the price and not only that on top of it, it was my birthday that day and I was treated very poorly with attitude, and the tacos were very gross The meat was dry. It was like eating a car tire and the cilantro didn’t even taste fresh. Despite That Produce should be sold fresh and fresh only I know this because I have a food handling license possibly the worst chipotle I’ve ever been to in my entire life. I have seen an orangutan handle of food counter three Smirnoff bottles deep than what I’ve witnessed over there.
I just ordered a chicken bowl and I did added few items extra as was allowed when I placed the same order in the Chipotle App (without extra charges), and the manager who was making my order, in the middle of the order told me that now I have to pay for any ingredients I add, that was like crazy. If he would have said any extra ingredients, I would understand. But flatly asking the customer just take what you have and anything more is extra charge was something I didn’t expected. So, I asked for manager and he told me that I am the manager. So, I asked him let’s make a new order so I can get everhing I need. And for that he said he won’t make any more order for me!! So, really not what I expected as service from this store. I have been here in the past and the reason I came back was fresh ingredients and excellent service by kind, caring and compassionate staff. I hope all the best and hope they correct their mistake and learn from it.
The dude running shift today (younger black man) is AMAZING!! he has the store clean, following every protocol, and is obviously in charge (without being over bearing) I am eating lunch taking notes on how to be a good manager from this guy!! He is leading in words and actions, helping his employees and anticipating problems before they arise. Get him in charge of more stores!!!
I recently tried adding guacamole to my Chipotle bowl, and honestly, it was a major disappointment. The creamy texture completely overwhelmed the other flavors. Instead of enhancing the dish, it masked the freshness of the ingredients. I’ve never been a fan of guacamole, and this experience only solidified my dislike. It felt like a heavy layer that took away from the vibrant flavors of the bowl. I’d much prefer to savor my burrito bowl without the extra layer of avocado. Overall, if you share my aversion to guac, I recommend skipping it altogether.