This chipotle is a disgrace. When I spent $30 on a burrito bowl and I get brown, almost black guacamole, and I pay extra for meat and there’s barely any meat and half of the steak is fat. I have a problem. And to top it off, the rice is crunchy like they soaked it in hot water or something. I have no idea how you screw this up. The last picture is what I left behind because I literally could not eat it.glorified overpriced fast food. I would have got better quality at Wendy’s. Sad.
Evan F
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February 15, 2026
Arrived at opening to avoid the line, but the kitchen wasn’t ready for another ~15 minutes. Once open, steak took an additional ~10 minutes. Food quality is good (4★), but service is inconsistent (2★)—toppings are often unavailable, especially during peak hours, and staff seem overextended. Atmosphere is crowded during busy times (3★). If efficiency and consistency matter, this location may frustrate you.
Emmett McKernan
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October 13, 2024
I recently tried adding guacamole to my Chipotle bowl, and honestly, it was a major disappointment. The creamy texture completely overwhelmed the other flavors. Instead of enhancing the dish, it masked the freshness of the ingredients. I’ve never been a fan of guacamole, and this experience only solidified my dislike. It felt like a heavy layer that took away from the vibrant flavors of the bowl. I’d much prefer to savor my burrito bowl without the extra layer of avocado. Overall, if you share my aversion to guac, I recommend skipping it altogether.
Hayley Langel
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January 19, 2026
An employee by the name of Kaylee , makes an excellent bowl! Thank you for planning the perfect bowl for me, I requested you give me your best bowl and you did! The salsa’s amazing 😊 This location is particularly peaceful and pleasant.
Kara Oxenknecht
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April 25, 2026
Terrible chipotle. Have horrible Customer service when managing their own shitty ordering platform. My food was ice cold on a mobile order. Manager was rude and bathrooms dirty. Don’t come here
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22 E Chicago Ave #103, Naperville, IL 60540, USA
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This chipotle is a disgrace. When I spent $30 on a burrito bowl and I get brown, almost black guacamole, and I pay extra for meat and there’s barely any meat and half of the steak is fat. I have a problem. And to top it off, the rice is crunchy like they soaked it in hot water or something. I have no idea how you screw this up. The last picture is what I left behind because I literally could not eat it.glorified overpriced fast food. I would have got better quality at Wendy’s. Sad.
Arrived at opening to avoid the line, but the kitchen wasn’t ready for another ~15 minutes. Once open, steak took an additional ~10 minutes. Food quality is good (4★), but service is inconsistent (2★)—toppings are often unavailable, especially during peak hours, and staff seem overextended. Atmosphere is crowded during busy times (3★). If efficiency and consistency matter, this location may frustrate you.
I recently tried adding guacamole to my Chipotle bowl, and honestly, it was a major disappointment. The creamy texture completely overwhelmed the other flavors. Instead of enhancing the dish, it masked the freshness of the ingredients. I’ve never been a fan of guacamole, and this experience only solidified my dislike. It felt like a heavy layer that took away from the vibrant flavors of the bowl. I’d much prefer to savor my burrito bowl without the extra layer of avocado. Overall, if you share my aversion to guac, I recommend skipping it altogether.
An employee by the name of Kaylee , makes an excellent bowl! Thank you for planning the perfect bowl for me, I requested you give me your best bowl and you did! The salsa’s amazing 😊 This location is particularly peaceful and pleasant.
Terrible chipotle. Have horrible Customer service when managing their own shitty ordering platform. My food was ice cold on a mobile order. Manager was rude and bathrooms dirty. Don’t come here