We visited this Cicis three times within roughly a month. The food was a good deal for the price, and the staff were always friendly. Unfortunately, the manager (likely the owner) made each visit increasingly uncomfortable.
On our first visit, he seemed irritated that we ordered more than one custom pizza. On our second visit, we avoided custom pizzas just to prevent another issue. On our third visit, nearly a month after the first, we ordered a custom pizza and tried to order a second. The manager stepped in again and said they only allow one custom pizza per table. I mentioned that we’d been to many Cicis locations in other states and had never heard of such a rule. He said it was a specific rule to this branch. I told him that was fine, but it would be our last visit. He didn’t seem to care.
We used to drive almost an hour from the north suburbs, but after dealing with the manager three times in a month, we now drive north to Ranch Pizza instead — where we’ve never had such an awkward or unpleasant experience.
Sami Uddin
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August 20, 2025
First time at Cicis Pizza w/ my wife and sister for dinner today!
Upon entry we paid & the total came out to $43.98 for us three with drinks.
Decent ambiance of the pizza spot with an arcade on the other side for kids to play at.
If you and your family love pizza it is a good spot to visit.
Britta Schoenborn
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January 26, 2026
I love this place! I wish they wouldn't close them down all over but actually open them back up. Such great value for the money!
They take requests for pizza, the clean up crew is fast and super friendly as well. If you haven't you should definitely check them out! I wish I lived close... (Or maybe not... 🤣)
Rachel A
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February 03, 2026
Delicious pizzas, soups, and salads. Cinnamon rolls too. Our all you can eat coupon worked with the code, and we got full in a while. It was just very cold temperature in there today, so people had their coats on.
Lou Lou
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October 10, 2025
Just like I remember! Decided to stop by for quick and easy food and nostalgia. They were quick to replace the buffet and when I saw they were taking out a good looking pizza but put it in the warmer, they offered me a slice! The desserts aren’t like I remember not as chewy and sweet but that’s probably just my memory. They were working to keep it clean and fun.
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618 S, Illinois Rte 59, Naperville, IL 60540, USA
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We visited this Cicis three times within roughly a month. The food was a good deal for the price, and the staff were always friendly. Unfortunately, the manager (likely the owner) made each visit increasingly uncomfortable. On our first visit, he seemed irritated that we ordered more than one custom pizza. On our second visit, we avoided custom pizzas just to prevent another issue. On our third visit, nearly a month after the first, we ordered a custom pizza and tried to order a second. The manager stepped in again and said they only allow one custom pizza per table. I mentioned that we’d been to many Cicis locations in other states and had never heard of such a rule. He said it was a specific rule to this branch. I told him that was fine, but it would be our last visit. He didn’t seem to care. We used to drive almost an hour from the north suburbs, but after dealing with the manager three times in a month, we now drive north to Ranch Pizza instead — where we’ve never had such an awkward or unpleasant experience.
First time at Cicis Pizza w/ my wife and sister for dinner today! Upon entry we paid & the total came out to $43.98 for us three with drinks. Decent ambiance of the pizza spot with an arcade on the other side for kids to play at. If you and your family love pizza it is a good spot to visit.
I love this place! I wish they wouldn't close them down all over but actually open them back up. Such great value for the money! They take requests for pizza, the clean up crew is fast and super friendly as well. If you haven't you should definitely check them out! I wish I lived close... (Or maybe not... 🤣)
Delicious pizzas, soups, and salads. Cinnamon rolls too. Our all you can eat coupon worked with the code, and we got full in a while. It was just very cold temperature in there today, so people had their coats on.
Just like I remember! Decided to stop by for quick and easy food and nostalgia. They were quick to replace the buffet and when I saw they were taking out a good looking pizza but put it in the warmer, they offered me a slice! The desserts aren’t like I remember not as chewy and sweet but that’s probably just my memory. They were working to keep it clean and fun.